Introduction
Kooko Morocco Tours ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kookomoroccotours.com or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
• Request a tour quote or information
• Make a booking or reservation
• Subscribe to our newsletter
• Contact us via email, phone, or contact forms
• Create an account on our website
This information may include:
• Full name
• Email address
• Phone number
• Mailing address
• Passport information (for tour bookings)
• Date of birth
• Payment information
• Travel preferences and special requirements
• Dietary restrictions or medical information relevant to your tour
Automatically Collected Information
When you visit our website, we may automatically collect:
• IP address
• Browser type and version
• Operating system
• Pages viewed and time spent on pages
• Referring website
• Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
• Process and manage your tour bookings and reservations
• Communicate with you about your tours, including confirmations and updates
• Provide customer support and respond to inquiries
• Send promotional materials and newsletters (with your consent)
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and enhance security
• Analyze website usage and trends
How We Share Your Information
Service Providers
Third-party vendors who assist us in operating our business, including:
• Payment processors
• Hotel and accommodation providers
• Transportation companies
• Tour guides and local operators
• Email service providers
• Website hosting services
Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Important Note
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights
Depending on your location, you may have the following rights:
• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to our processing of your personal information
• Restriction: Request restriction of processing your information
• Data Portability: Receive your data in a structured, commonly used format
• Withdraw Consent: Withdraw consent for marketing communications at any time
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience. Cookies are small files stored on your device that help us:
• Remember your preferences
• Understand how you use our website
• Provide personalized content
• Analyze website performance
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Booking information is typically retained for accounting and legal compliance purposes.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Kooko Morocco Tours
Email : kookomoroccoholidays@gmail.com
Phone : +212 662 070 851,
Address : Complexe Professionnel Habous Immeuble B 5eme Étage, Bureau 22, Avenue Allal El Fassi Marrakech
GDPR Compliance (For EU Residents)
If you are located in the European Economic Area (EEA), we process your personal information based on:
• Your consent
• Performance of a contract with you
• Compliance with legal obligations
• Our legitimate interests
You have additional rights under GDPR, including the right to lodge a complaint with your local data protection authority.
Your Consent
By using our website and services, you consent to our Privacy Policy and agree to its terms.